Term & Condition

Last updated 30 July 2025

AGREEMENT TO OUR LEGAL TERMS

We are JOBLINKER PTY LTD ("Company", "we", "us", or "our"), a company registered in Australia.

We operate the website https://joblinker.com.au, the mobile application JOBLINKER (the "App"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").

Joblinker is an online platform and mobile application that connects individuals and/or businesses seeking short-term, casual, or task-based work with users offering to perform such services. The platform enables users to post and browse job opportunities, manage profiles, communicate directly with one another, and engage in job-related transactions. Joblinker facilitates secure payments by collecting funds via Stripe from the hiring user and releasing them to the job seeker upon job completion, less any applicable fees.

Joblinker is not a party to any contract or transaction between users and does not act as an agent, employer, principal, or legal representative for any user. Any agreements made between users are solely between those parties.

You can contact us by email at support@joblinker.com.au or post to 147 Union Road, Ascot Vale VIC 3032.

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and JOBLINKER PTY LTD, concerning your access to and use of the Services.

You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

We will provide you with prior notice of any scheduled changes to the Services you are using. Changes to the Legal Terms will become effective seven (7) days after the notice is given, except if the changes apply to new functionality, security updates, bug fixes, or a court order, in which case the changes will be effective immediately. By continuing to use the Services after the effective date of any changes, you agree to be bound by the modified terms. If you disagree with such changes, you may terminate the Services as described in the relevant section TERM AND TERMINATION.

The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.

We recommend that you print a copy of these Legal Terms for your records.

LEGAL TERMS

  1. OUR SERVICES................................................................................................................................
  2. INTELLECTUAL PROPERTY RIGHTS .................................................................................................
  3. USER REPRESENTATIONS...............................................................................................................
  4. USER REGISTRATION......................................................................................................................
  5. PURCHASES AND PAYMENT ..........................................................................................................
  6. PLATFORM SOFTWARE AND APP USE ...........................................................................................
  7. PROHIBITED ACTIVITIES.................................................................................................................
  8. USER GENERATED CONTRIBUTIONS..............................................................................................
  9. CONTRIBUTION LICENCE ...............................................................................................................
  10. GUIDELINES FOR REVIEWS .........................................................................................................
  11. MOBILE APPLICATION LICENCE ...................................................................................................
  12. THIRD-PARTY WEBSITES AND CONTENT .....................................................................................
  13. ADVERTISERS ...............................................................................................................................
  14. SERVICES MANAGEMENT ............................................................................................................
  15. PRIVACY POLICY...........................................................................................................................
  16. COPYRIGHT INFRINGEMENTS......................................................................................................
  17. TERM AND TERMINATION ...........................................................................................................
  18. MODIFICATIONS AND INTERRUPTIONS.......................................................................................
  19. GOVERNING LAW ........................................................................................................................
  20. PAYMENT ESCROW AND RELEASE MECHANISM.........................................................................
  21. DISPUTE RESOLUTION .................................................................................................................
  22. IN-APP DISPUTE SUPPORT AND RESOLUTION.............................................................................
  23. USER VERIFICATION AND ASSUMPTION OF RISK ........................................................................
  24. CORRECTIONS..............................................................................................................................
  25. DISCLAIMER .................................................................................................................................
  26. AUSTRALIAN CONSUMER LAW NOTICE.......................................................................................
  27. INDEMNIFICATION.......................................................................................................................
  28. USER DATA...................................................................................................................................
  29. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES......................................
  30. SEVERABILITY...............................................................................................................................
  31. MISCELLANEOUS ......................................................................................................................…
  32. CONTACT US ............................................................................................................................…

 

  1. OUR SERVICES

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

  1. INTELLECTUAL PROPERTY RIGHTS

Our Intellectual Property

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").

Our Content and Marks are protected by copyright and trademark laws, as well as various other intellectual property rights, unfair competition laws, and treaties around the world. The Content and Marks are provided in or through the Services "AS IS" for your personal, non-commercial use or internal business purposes only.

Your Use of Our Services

Subject to your compliance with these Legal Terms, including the PROHIBITED ACTIVITIES section below, we grant you a non-exclusive, non-transferable, revocable licence to:

  • access the Services; and
  • download or print a copy of any portion of the Content to which you have properly gained access,

solely for your personal, non-commercial use or internal business purpose.

Except as set out in this section or elsewhere in our Legal Terms, no part of the Services, and no Content or Marks, may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please send your request to support@joblinker.com.au

If we grant you permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks, and ensure that any copyright or proprietary notice appears or remains visible.

We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.

Any breach of these intellectual property rights will constitute a material breach of our Legal Terms and will result in the immediate termination of your right to use our Services.

Your Submissions and Contributions

Please review this section and the PROHIBITED ACTIVITIES section carefully to understand:

  1. the rights you grant to us, and
  2. the obligations you undertake when posting or uploading content through the Services.

Submissions: By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services ("Submissions"), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own the Submission and may use it for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.

Contributions: The Services may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other interactive features and functionality during which you may create, submit, post, display, transmit, publish, distribute, or broadcast content and materials to us or through the Services, including but not limited to text, writings, videos, audio, photographs, music, graphics, comments, reviews, ratings, suggestions, personal information, or other materials ("Contributions"). Any Submission that is publicly posted shall also be treated as a Contribution.

Your understand and consent that Contributions may be viewable by other users of the Services and possibly via third-party websites.

When you post Contributions, you grant us a licence (including use of your name, trademarks and logos): By posting Contributions, you grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right and licence to: use, copy, reproduce, distribute, sell, resell, publish, broadcast, retitle, store, publicly perform, publicly display, reformat, translate, excerpt (in whole or in part), and exploit your Contributions (including, without limitation, your image, name, and voice) for any purpose, commercial, advertising, or otherwise, to prepare derivative works of, or incorporate into other works, your Contributions, and to sublicence the licences granted in this section. Our use and distribution may occur in any media formats and though any media channels. This licence applies to all media formats and channels, existing now or developed in the future.

This licence includes our use of your name, company name, franchise name, and any trademarks, service marks, trade names, logos, and personal or commercial images you provide.

You are responsible for what you post or upload: By sending us Submissions and/or posting Contributions through any part of the Services by linking your account through the Services to any of your social networking accounts, you:

  • confirm you have read and agree with our PROHIBITED ACTIVITIES and will not post, send, publish, upload or transmit through the Services any Submission nor post any Contribution that is illegal, harassing, hateful, harmful, defamatory, obscene, bullying, abusive, discriminatory, threatening to any person or group, sexually explicit, false, inaccurate, deceitful, misleading, or otherwise inappropriate;
  • waive, to the extent permitted by law, all moral rights in your Submissions/Contributions;
  • warrant that your Submissions/Contributions are original to you or that you have the necessary rights and licences to submit such Submissions and/or Contributions and that you have full authority to grant us the above-mentioned rights in relation to your Submissions and/or Contributions; and
  • warrant and represent that your Submissions/Contributions do not contain confidential information.

You are solely responsible for your Submissions and/or Contributions, and you expressly agree to indemnify us for any loss we incur due to your breach of (a) this section, (b) any third-party intellectual property rights, or (c) applicable law.

We May Remove or Edit your Content: Although we have no obligation to monitor any Contributions, we shall have the right to remove or edit any Contribution at any time without notice if in our reasonable opinion we consider such Contributions harmful or in breach of these Legal Terms. If we remove or edit any such Contributions, we may also suspend or disable your account and report you to relevant authorities.

Copyright Infringement

We respect the intellectual property rights of others. If you believe that any material available on or through the Services infringes upon any copyright you own or control, please immediately refer to the COPYRIGHT INFRINGEMENTS section below.

  1. USER REPRESENTATIONS

By using the Services, you represent and warrant that:

  1. all registration information you submit will be true, accurate, current, and complete;
  2. you will maintain the accuracy of such information and promptly update it as necessary;
  3. you have the legal capacity and you agree to comply with these Legal Terms;
  4. you are over the age of 18 years old;
  5. you will not access the Services through automated or non-human means, whether through a bot, script, or otherwise;
  6. you will not use the Services for any illegal or unauthorised purpose; and
  7. your use of the Services will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).

  1. USER REGISTRATION

You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

Joblinker does not independently verify the identity, qualifications, or licences of users. We do not represent or warrant that any profile, name, photograph, review, or user-submitted content is accurate or truthful. Users engage with each other at their own risk and must exercise due diligence before accepting or providing any service. Joblinker is not liable for impersonation, fraud, or misrepresentation by users, nor are we obligated to confirm a user’s legal name, identity, or credentials.

  1. PURCHASES AND PAYMENT

We accept the following forms of payment:

  • Visa
  • Mastercard
  • American Express

You agree to provide current, complete, and accurate purchase and account information for all transactions made via the Services. You further agree to promptly update your account and payment information, including email address, payment method, and payment card expiration date, to ensure we can complete your transactions and contact you as necessary.

Applicable Goods and Services Tax (GST) will be added to the purchase price as required by law or as deemed necessary by us. We reserve the right to change prices at any time. All payments must be made in Australian Dollars (AUD).

You agree to pay all charges at the prices in effect at the time of your transaction, including any applicable:

  1. Non-refundable payment processing fee (the Stripe Fee) that will be applied at the rate charged by Stripe from time to time. As at the date of these Terms:
    1. Domestic Cards: 1.7% + A$0.30 per transaction
    2. International Cards: 3.5% + A$0.30 per transaction
  2. Platform Fee as updated by us from time to time and at the date of these Terms 5% of the Transaction amount (inclusive of GST)
    • multiple accounts operated by the same individual or household,

and you authorise us to charge your selected payment method for such amounts upon confirming payment. We also reserve the right to correct any errors or inaccuracies in pricing, even if payment has already been requested or received.

All Stripe Fees and Platform Fees are non-refundable, including in the event of a cancellation, dispute, or refund, except where required by law.

Platform Transactions and Usage Restrictions

We reserve the right to refuse, limit, or cancel any transaction or activity facilitated through the Joblinker platform at our sole discretion. This includes, but is not limited to, transactions involving:

  • use of the same payment method across different accounts,
  • repeated or suspicious patterns of activity, and/or
  • any conduct that appears to circumvent platform rules or policies.

We also reserve the right to restrict or prohibit transactions or user activity that, in our sole judgment, appears to be conducted for the purpose of brokering, reselling, or distributing work in a manner inconsistent with the intended use of the Joblinker platform.

  1. PLATFORM SOFTWARE AND APP USE

We may include software for use in connection with our Services. If such software is accompanied by an End User Licence Agreement ("EULA"), the terms of the EULA shall govern your use of the software.

If the software (including our mobile app or platform functionality) is not accompanied by a separate End User Licence Agreement (EULA), we grant you a non-exclusive, revocable, personal, and non-transferable licence to access and use it solely in connection with your use of the Services and subject to these Legal Terms.

All platform software and any related materials are provided on an ‘as is’ and ‘as available’ basis, without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement, to the extent permitted by law.

You accept all risks arising from your access to or use of the software. You may not copy, modify, reproduce, distribute, or reverse engineer any software except as expressly permitted by applicable law or these Legal Terms.

  1. PROHIBITED ACTIVITIES

You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavours except those that are specifically endorsed or approved by us.

As a user of the Services, you agree not to:

  • Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
  • Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
  • Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services and/or the Content contained therein.
  • Disparage, tarnish, or otherwise harm, in our opinion, another user, us and/or the Services.
  • Use any information obtained from the Services in order to harass, abuse, or harm another person.
  • Make improper use of our support services or submit false reports of abuse or misconduct.
  • Use the Services in a manner inconsistent with any applicable laws or regulations.
  • Engage in unauthorised framing of or linking to the Services.
  • Upload or transmit (or attempt to upload or transmit) viruses, Trojan horses, or other material (including spamming through repetitive posting) that interferes with any party's uninterrupted use and enjoyment of the Services or that modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Services.
  • Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
  • Delete the copyright or other proprietary rights notice from any Content.
  • Attempt to impersonate another user or person or use the username of another user.
  • Upload or transmit (or attempt to upload or transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation: clear graphics interchange formats ("GIFs"), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as "spyware," "passive collection mechanisms" or "PCMs").
  • Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.
  • Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you.
  • Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services, or any portion of the Services.
  • Copy or adapt the Services’ software, including but not limited to Flash, PHP, HTML,

JavaScript, or other code.

  • Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services.
  • Except as may result from standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system—including, without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Services—or use or launch any unauthorised script or other software.
  • Make any unauthorised use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited emails or creating user accounts by automated means or under false pretences.
  • Use the Services as part of any effort to compete with us or otherwise use the Services and/or the Content for any revenue-generating endeavour or commercial enterprise.
  • Sell or otherwise transfer your profile.
  • Solicit or accept payments or jobs outside the platform, or encourage others to bypass the Joblinker platform in any way.
  • Impersonate another person or falsely represent your identity, qualifications, or licensing.
  • Upload, post, or transmit any false, misleading, or deceptive content, including fake job postings, fictitious addresses, or fraudulent profiles.
  • Share, solicit, or attempt to collect another user’s personal information, payment details,

or private communications outside the app.

  • Upload or transmit any content that is harassing, sexually explicit, violent, discriminatory, threatening, defamatory, or otherwise inappropriate.
  • Use the chat or messaging functions to send spam, unsolicited promotions, or links to external platforms.
  • Upload images or videos that are unlawful, explicit, misleading, or infringe intellectual property rights.
  • Stalk, harass, intimidate, or threaten another user, or engage in conduct that endangers the safety or well-being of others.
  • Use any automated means (e.g. bots, scrapers, data mining tools) to access, monitor, or manipulate the Services.
  • Disrupt, overload, or interfere with the platform’s normal operations, servers, or networks.
  • Post reviews, ratings, or feedback not based on actual experience with the relevant user or service.
  • Circumvent, disable, or interfere with security-related features of the platform.
  • Attempt to reverse engineer, decompile, or extract the source code or proprietary algorithms of the Services.
  • Use another person’s account or share your login credentials with others.
  • Engage in any conduct that is unlawful or breaches any applicable law or regulation.
  1. USER GENERATED CONTRIBUTIONS

The Services may invite you to communicate or interact with others via in-app chat or messaging functions, and may allow you to upload content and other interactive features, and may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Services. These may include, without limitation, text, writings, video, audio, photographs, graphics, comments, suggestions, personal information, or other material (collectively, "Contributions").

Contributions may be viewable by other users of the Services and via third-party websites. Accordingly, any Contributions you transmit may be treated as non-confidential and non- proprietary.

By creating or making available any Contributions, you represent and warrant that:

  • The creation, distribution, transmission, public display or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights of any third party, including but not limited to copyright, patent, trademark, trade secret, or moral rights.
  • You are the creator and owner of, or have the necessary licenses, rights, consents, releases, and permissions to use and to authorise us and other users of the Services to view, access, and use your Contributions to the extent necessary to facilitate job performance and related interactions in any manner contemplated by the Services and these Legal Terms.
  • You understand and agree that any Contributions may be monitored, moderated, or removed at our discretion
  • You have the written consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness of each such individual to enable inclusion and use of the Contributions in any manner contemplated by the Services and these Legal Terms.
  • Your Contributions are not false, inaccurate, or misleading.
  • You warrant that any visual media you upload does not contain images of individuals or private property without proper consent
  • You agree not to use Contributions to promote services, payments, or communications outside the Joblinker platform
  • Your Contributions are not unsolicited or unauthorised advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.
  • Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libellous, slanderous, or otherwise objectionable (as determined by us).
  • Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
  • Your Contributions are not used to harass or threaten (in the legal sense of those terms) any other person, nor do they promote violence against a specific person or class of people.
  • Your Contributions do not violate any applicable law, regulation, or rule.
  • Your Contributions do not violate the privacy or publicity rights of any third party.
  • Your Contributions do not violate any applicable law concerning child pornography or any other law intended to protect the health or well-being of minors.
  • Your Contributions do not include offensive comments connected to race, national origin, gender, sexual orientation, or physical handicap.
  • Your Contributions do not otherwise violate, or link to material that violates, any provision of these Legal Terms or any applicable law or regulation.

Any use of the Services in violation of the above will be considered a breach of these Legal Terms and may result in, among other consequences, suspension or termination of your right to use the Services.

  1. CONTRIBUTION LICENCE

By posting your Contributions to any part of the Services, you grant Joblinker a non-exclusive, royalty-free, worldwide licence to use, display, and share your Contributions solely for the purpose of operating, promoting, and improving the platform and facilitating tasks between users. You represent and warrant that you have the necessary rights to grant this licence to:

By posting your Contributions to any part of the Services, you automatically grant, and represent and warrant that you have the right to grant, to us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide licence to:

  • host, store, reformat, display, or share your Contributions in connection with the delivery of the Services
  • grant limited sublicences to service providers or partners as needed to support the platform (e.g. cloud hosting or moderation tools)

Use of your Contributions may occur within the platform, on our official website, or on our verified social media accounts (e.g. for promotional purposes), and only in accordance with this licence.

We may use your name, profile image, or business name (if applicable) solely in connection with the Services and in accordance with your profile settings or permissions.

To the extent permitted by law, you waive any moral rights in your Contributions and warrant that no moral rights have been asserted in connection with your Contributions.

We do not claim ownership of your Contributions. You retain full ownership of all intellectual property rights or other proprietary rights associated with your Contributions. However, you acknowledge that you are solely responsible for your Contributions and any statements or representations made therein. You expressly agree to release us from any and all liability and to refrain from pursuing any legal action against us in connection with your Contributions. You acknowledge that Contributions may be visible to other users and that you are solely responsible for the legality and accuracy of your Contributions.

We reserve the right, in our sole and absolute discretion, to:

  1. edit, redact, or otherwise modify any Contributions;
  2. re-categorise any Contributions to place them in more appropriate areas of the Services; and
  3. pre-screen or delete any Contributions at any time and for any reason, without prior notice.

Please note that we are under no obligation to monitor your Contributions.

We may, but are not obliged to, monitor or moderate Contributions. You agree not to post any Contributions that contain personally identifiable information of others (such as addresses, phone numbers, or full names) without their express consent.

  1. GUIDELINES FOR REVIEWS

We may allow users to post reviews or ratings about their experience using the Services or engaging with other users. When posting a review, you agree to comply with the following criteria:

  1. You must have had a genuine and direct interaction with the person or service you are reviewing.
  2. Reviews must not contain offensive, defamatory, threatening, or discriminatory language.
  3. Reviews must not include references to unlawful conduct.
  4. You must not be affiliated with a competitor of the person or business being reviewed where that affiliation creates a conflict of interest.
  5. Reviews must not contain false, misleading, or unsubstantiated claims.
  6. You must not coordinate or participate in campaigns to post bulk reviews.

We may, in our discretion, moderate, edit, or remove reviews for any reason, including if they violate these terms or applicable laws. However, we are under no obligation to do so, and we do not guarantee the accuracy or reliability of any reviews posted.

Reviews posted on the Services are not endorsed by us and do not necessarily reflect our opinions or the views of our affiliates or partners. Reviews reflect the opinions of users and not Joblinker. We do not endorse any reviews and disclaim all liability for any loss or damage arising from reliance on reviews.

By posting a review, you grant us a perpetual, non-exclusive, worldwide, royalty-free, fully paid, assignable, and sublicensable licence to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content related to the review.

  1. MOBILE APPLICATION LICENCE
  2. Licence to Use

If you access the Services via our mobile application (the ‘App’), we grant you a revocable, non-exclusive, non-transferable, limited right to install and use the App on wireless electronic devices owned or controlled by you, and to access and use the App on such devices solely in accordance with these Legal Terms and any applicable usage guidelines we may publish from time to time.

You shall not:

  1. Except as permitted by applicable law, decompile, reverse engineer, disassemble, attempt to derive the source code of, or decrypt the App;
  2. Make any modification, adaptation, improvement, enhancement, translation, or derivative work from the App;
  3. Violate any applicable laws, rules, or regulations in connection with your access to or use of the App;
  4. Remove, alter, or obscure any proprietary notice (including any copyright or trademark notice) posted by us or the licensors of the App;
  5. Use the App for any revenue-generating endeavour, commercial enterprise, or other purpose for which it was not designed or intended;
  6. Make the App available over a network or other environment permitting access or use by multiple devices or users at the same time without ensuring each user is individually licensed;
  7. Use the App to create a product, service, or software that is, directly or indirectly, competitive with or in any way a substitute for the App whether by replicating functionality, interface design, or underlying architecture;
  8. Use the App to send automated queries to any website or to send any unsolicited commercial emails; or
  9. Use any proprietary information or any of our interfaces or other intellectual property in the design, development, manufacture, licensing, or distribution of any applications, accessories, or devices for use with the App.
  10. 10. Attempt to gain unauthorised access to the App, its related systems, or networks.
  11. Apple and Android Devices

The following additional terms apply when you access the Services through the App

obtained from either the Apple App Store or Google Play Store (each an “App Distributor”):

  1. The licence granted to you for our App is limited to a non-transferable licence to use the App on a device that operates with the Apple iOS or Android operating systems, as applicable, and in accordance with the usage rules outlined in the applicable App Distributor’s terms of service.
  2. We are solely responsible for providing any maintenance and support services for the App, as specified in this mobile application licence or as required by applicable law. You acknowledge that the App Distributor has no obligation whatsoever to provide any maintenance and support services with respect to the App. We reserve the right to determine, in our sole discretion, whether and when to provide updates, bug fixes, or other support.
  3. In the event of any failure of the App to conform to any applicable warranty, you may notify the relevant App Distributor. In the event of any failure of the App to meet applicable warranty standards (if any), your sole remedy, where permitted by law, shall be to seek a refund from the relevant App Distributor. To the maximum extent permitted by applicable law, the App Distributor will have no other warranty obligation with respect to the App.
  4. You represent and warrant that:
  5. You are not located in a country subject to a U.S. government embargo, or that has been designated by the U.S. government as a "terrorist supporting" country; and
  6. You are not listed on any U.S. government list of prohibited or restricted parties. You agree to indemnify us for any breach of this representation.
    1. You must comply with applicable third-party terms of agreement when using the App (e.g., if you use a VoIP application, you must not violate their wireless data service agreement when using the App) and acknowledge that breach of such third-party terms may result in termination of your access to the App.
    2. You acknowledge and agree that each App Distributor is a third-party beneficiary of this mobile application licence. Each App Distributor will have the right (and will be deemed to have accepted the right) to enforce the terms and conditions of this licence against you as a third-party beneficiary.

 

  1. THIRD-PARTY WEBSITES AND CONTENT

The Services may contain (or you may be sent via the Site or App) links to other websites ("Third-Party Websites") as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items originating from or belonging to third parties ("Third-Party Content").

Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked by us for accuracy, appropriateness, or completeness. We make no representations or warranties regarding, and expressly disclaim any responsibility for:

  • Any Third-Party Websites accessed through the Services;
  • Any Third-Party Content posted on, available through, or installed from the Services;
  • The content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of such Third-Party Websites or Third-Party Content.

The inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or Third-Party Content does not imply approval or endorsement by us. The presence of any link or content does not constitute or imply any relationship, partnership, or affiliation with the third party.

If you choose to leave the Services and access any Third-Party Websites or use or install any Third-Party Content, you do so at your own risk, and your interaction with such third-party services will be governed exclusively by their respective terms and policies, not ours. You are

advised to review the applicable terms and policies (including privacy and data collection practices) of any Third-Party Website you visit or any application you use or install from the Services.

Any purchases you make through Third-Party Websites will be transacted exclusively between you and the third party, and we take no responsibility in relation to such purchases. You acknowledge and agree that any transaction is solely between you and the relevant third party, and we assume no responsibility whatsoever for any part of such dealings.

You agree and acknowledge that:

  • We do not endorse the products or services offered on Third-Party Websites;
  • You shall hold us blameless for any harm resulting from your purchase of such products or services;
  • You shall also hold us blameless for any loss or damage you may sustain arising from or related to your use of Third-Party Content or interaction with any Third-Party Websites;
  • We are not responsible for the collection, use, or disclosure of any personal data by third- party platforms or providers
  1. ADVERTISERS

We may allow third-party advertisers to display advertisements, sponsored content, or promotional materials in designated areas of the Services (e.g., banner ads, featured listings, or sponsored posts). You acknowledge that such advertisements are provided by third parties and not by Joblinker.

We do not endorse, verify, or make any representations regarding any products or services advertised through the Services. Your interactions or transactions with advertisers, including any reliance on advertising content, are solely between you and the relevant third party.

Joblinker does not accept any responsibility or liability for any loss, damage, or harm of any kind resulting from your dealings with advertisers or from the presence of third-party advertisements on the Services.

  1. SERVICES MANAGEMENT

We reserve the right, but are under no obligation, to:

  1. Monitor the Services for compliance with these Legal Terms and any applicable laws or regulations;
  2. Take any action we deem appropriate, in our sole discretion, against any user who violates these Legal Terms or applicable law, including but not limited to reporting the user to relevant authorities;
  3. Restrict, suspend, disable, or terminate access to any part of the Services, including Contributions, without prior notice and without liability, where such content or conduct is deemed inappropriate, unlawful, or detrimental to the platform or other users;
  4. Remove or disable any content or files that are excessive in size or otherwise place an undue burden on our infrastructure, in our sole discretion and without notice;
  5. Take any action necessary to manage, operate, or maintain the Services in a way that

protects Joblinker’s rights, users, infrastructure, and overall platform integrity.

  1. PRIVACY POLICY

We take your privacy seriously. Please carefully review our Privacy Policy, which outlines how we collect, use, store, and protect your data. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms.

Please be advised that the Services are hosted in Australia. These Terms are governed by the laws of New South Wales, Australia, and you agree to submit to the non-exclusive jurisdiction of the courts of New South Wales.

If you access the Services from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in Australia, then through your continued use of the Services, you are transferring your data to Australia, and you expressly consent to have your data transferred to and processed in Australia.

  1. COPYRIGHT INFRINGEMENTS

We respect the intellectual property rights of others. If you believe that any material available on or through the Services infringes upon any copyright you own or control, you may submit a written notification to us using the contact information provided below (a "Notification").

Your Notification must include the following details:

  1. A description of the copyrighted work that you claim has been infringed;
  2. A description of where the allegedly infringing material is located on the Services (e.g. a link or screenshot);
  3. Your full name, mailing address, telephone number, and email address;
  4. A statement that you have a good faith belief that the disputed use is not authorised by the copyright owner, its agent, or the law;
  5. A statement that the information in the Notification is accurate and that you are the

copyright owner or authorised to act on the copyright owner’s behalf.

Upon receipt of a valid Notification, we may, at our sole discretion:

  • Remove or disable access to the allegedly infringing content;
  • Notify the user responsible for the content that a Notification has been received; and/or
  • Take further action in accordance with applicable Australian copyright laws.

Please be aware that under the Copyright Act 1968 (Cth), a person who knowingly makes a false or misleading claim of copyright infringement may be liable for damages, penalties, or both. If you are unsure whether the material in question infringes your copyright, we recommend obtaining legal advice before submitting a Notification.

We reserve the right to suspend or terminate the accounts of users who are repeat infringers.

  1. TERM AND TERMINATION

These Legal Terms shall remain in full force and effect while you use the Services.

WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, SUSPEND, RESTRICT, OR TERMINATE ACCESS TO THE SERVICES (INCLUDING BLOCKING OR BLACKLISTING USER ACCOUNTS OR IP ADDRESSES), TO ANY PERSON, AT ANY TIME, FOR ANY REASON OR NO REASON, INCLUDING FOR BREACH OF THESE TERMS OR TO PROTECT THE PLATFORM OR ITS USERS.

We may terminate your use or participation in the Services or delete your account and any content or information you posted, at any time, without warning and at our sole discretion. This includes, but is not limited to, any Contributions, listings, messages, or transaction history.

If we terminate or suspend your account, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party— even if you are acting on behalf of the third party. We reserve the right to implement technical measures to enforce this prohibition.

We reserve all rights to pursue civil, criminal, or equitable remedies for any unauthorised use of the Services or breach of these Legal Terms.

  1. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to update, modify, suspend, discontinue, or remove any part of the Services (including features, functionality, or content) at any time and for any reason, in our sole discretion and without notice.

We are not liable for any modification, price change, suspension, or discontinuance of the Services. This includes, but is not limited to, changes to platform fees, user access, Stripe Fees or service availability.

We cannot guarantee the Services will be available at all times. We may experience hardware, software, or maintenance issues, resulting in interruptions or errors. We may also perform scheduled or emergency maintenance without prior notice.

We disclaim all liability for any loss, damage, loss of data, revenue, or opportunity arising from unavailability, errors, downtime, or your inability to access or use the Services. We are under no obligation to maintain, support, or update the Services, or to provide any specific uptime guarantee.

  1. GOVERNING LAW

These Legal Terms are governed by and construed in accordance with the laws of the State of New South Wales, Australia. You and JOBLINKER PTY LTD irrevocably submit to the exclusive jurisdiction of the courts of New South Wales, Australia, for the resolution of any dispute arising out of or in connection with these Legal Terms or the Services.

If you access the Services from outside Australia, you are solely responsible for compliance with local laws. By continuing to use the Services, you agree that any dispute will be governed solely by the laws and courts of New South Wales, Australia.

  1. PAYMENT ESCROW AND RELEASE MECHANISM
  2. Payments for Jobs arranged through the platform are collected and held in escrow by a third-party payment processor (currently Stripe). When a Job Poster accepts an offer from a User and engages their services, the full agreed amount including any applicable GST, Stripe

processing fees, and Joblinker's platform fee is charged to the Job Poster and held securely in escrow.

  1. Once the Job has been completed, the engaged User must mark the Job as complete within the platform. Joblinker will then notify the Job Poster, who will have seventy-two (72) hours to confirm that the Job has been completed satisfactorily or to raise a dispute.
  2. If the Job Poster does not respond within that period, Joblinker reserves the right to automatically release the escrowed funds to the engaged User, less any applicable platform and/or payment processing fees.
  3. If a dispute is submitted within the seventy-two (72) hour window, the matter will be referred to Joblinker's in-app dispute resolution process, as outlined in Clauses 21 and 22.
  4. Joblinker is not liable for any delay or failure in the release of payment caused by user action or inaction, payment processor disruptions, or platform downtime.
  5. Joblinker reserves the right to withhold or delay release of funds where there is a reasonable basis to suspect fraud, impersonation, a breach of these Legal Terms, or where legally required to do so by law enforcement, regulators, or court order.

Cancellation And Refund Policy

  1. If a Job Poster cancels a Job prior to its commencement, Joblinker may issue a refund of the Job amount, excluding the Stripe processing fee and Joblinker platform fee, both of which are strictly non-refundable.
  2. If the engaged User cancels prior to the commencement of the Job, Joblinker may, at its discretion, refund the Job amount (less the Stripe processing fee) to the Job Poster. The platform fee may also be refunded, but only at the sole discretion of Joblinker.
  3. In circumstances involving a no-show, late arrival, substandard performance, or other disputes arising out of Job performance or conduct, Joblinker will assess the matter under the in-app dispute resolution procedure in Clause 21 and 22. A refund is not guaranteed unless the matter is resolved in favour of the requesting User.
  4. Users acknowledge and agree that:
    • The Stripe processing fee is non-refundable under all circumstances;
    • The platform fee is non-refundable, except where Joblinker, in its absolute discretion, elects to issue a refund based on the specific circumstances.
  5. Multi-Day or Staged Jobs

For Jobs that are agreed to be performed over multiple days or in stages, Users are encouraged to clearly document expectations and milestones in the Job description. In the

event of early cancellation or partial performance, Joblinker may determine, in its sole discretion, whether a partial refund is appropriate. Any partial refund will exclude Stripe processing fees and may exclude platform fees.

  1. High-Value Jobs

For Jobs with a total value exceeding $1,000 AUD (inclusive of all fees), additional verification or approval processes may apply. Joblinker reserves the right to withhold or delay payment release or refunds in connection with high-value Jobs pending investigation, confirmation of completion, or fraud prevention checks.

  1. Force Majeure and Emergency Cancellations

If a Job cannot be commenced or completed due to circumstances beyond the reasonable control of either User (including illness, injury, natural disasters, emergencies, or government-imposed restrictions), Joblinker may, at its sole discretion, refund all or part of the payment amount to the Job Poster. Stripe processing fees remain non-refundable under all circumstances, and the platform fee is only refundable at Joblinker’s sole discretion.

Dispute Hold Conditions

  1. Joblinker and/or its payment processor (currently Stripe) may delay or withhold the release of any payment where, in Joblinker’s reasonable opinion, one or more of the following circumstances apply:
    • There is an unresolved or ongoing dispute between the Job Poster and the Job Seeker;
    • There are indications of fraud, impersonation, duplicate or suspicious accounts, or breach of these Legal Terms;
    • The user has a history of repeated cancellations, poor performance, or other activity that may compromise platform integrity;
    • There is a legal complaint, investigation, regulatory request, or other lawful basis requiring Joblinker or Stripe to suspend or investigate the transaction.
  2. Where a payment is placed on hold in accordance with this clause, the affected users will be notified and required to cooperate with Joblinker’s in-app dispute resolution process (see Clauses 21 and 22).
  3. Joblinker disclaims all liability for any delay in the release of funds and will not be responsible for any interest, loss of opportunity, consequential loss, or damages resulting from the delay, whether foreseeable or not.
  4. Unless extended due to exceptional circumstances, any hold placed under clauses (a)‑(c) may remain in effect for a maximum of 14 calendar days from the later of:
  • The date the dispute is submitted,
  • The date both parties have provided all required information, or
  • The date Joblinker notifies the relevant Users of the hold.

Once this period passes without a resolution or extension, Joblinker may either:

  • Release the escrowed payment to the appropriate User (in line with Clause 20 and 21), or
  • Begin refunding the Job Poster, less applicable platform and stripe payment processing fees.

Joblinker reserves the right to extend this timeframe if reasonably necessary for example, due to complex evidence gathering, regulatory involvement, or legal proceedings. Users will be notified if a hold is extended.

User Protections (Providers and Posters)

  1. Provider Protections

Where a Provider (Job Doer) completes a job in accordance with platform expectations, delivers the agreed work on time, and receives no disputes or complaints, they may be eligible for discretionary internal support from Joblinker, including assistance with dispute resolution or addressing chargebacks.

However:

  • Joblinker does not guarantee reimbursement, chargeback protection, or recovery of any lost payments.
  • Joblinker may refuse or revoke protection where a Provider:
    • violates platform rules;
    • has a history of cancellations, disputes, or complaints; or
    • acts dishonestly or misuses the platform.
    • Any protections are assessed at Joblinker’s sole discretion and may be withdrawn

without notice.

  1. Poster Protections

Where a Job Poster engages a Provider in good faith, pays through the platform, and the job is not completed or performed unsatisfactorily, they may be eligible for internal resolution support or a discretionary refund under Clause 22 (In-App Dispute Support and Resolution).

However:

  • Joblinker does not guarantee a refund, reimbursement, or recovery of funds held in escrow.
  1. Refunds are discretionary and assessed case-by-case.
  2. Joblinker may withhold protections where a Job Poster:
    1. cancels jobs frequently or without valid reason;
    2. misrepresents job details, timing, or requirements;
    3. fails to participate in resolution processes; or
    4. uses the platform in a misleading, harmful, or unlawful way.
  3. Important Disclaimer Regarding Joblinker’s Role and Assistance

Any protections, support, or discretionary assistance offered by Joblinker are provided solely as part of its internal platform management processes and do not constitute legal advice, legal representation, a legal determination, or an admission of fault by any party. Joblinker acts only as a neutral platform facilitator and does not adjudicate disputes or provide binding decisions on rights, liabilities, or entitlements.

All users acknowledge and agree that:

  • Any dispute or grievance arising from use of the platform, including but not limited to cancellations, service dissatisfaction, or payment issues, is subject to the complete set of Legal Terms, including the Dispute Resolution, Indemnification, and Disclaimer
  • Users are strongly encouraged to obtain independent legal advice regarding their rights and obligations when a dispute arises. Joblinker’s staff, support team, or systems are not authorised to provide legal guidance or make findings on legal issues.
  • Any decision by Joblinker to offer a refund, withhold payment, or otherwise manage an issue does not reflect a legal conclusion and is made in Joblinker’s sole discretion to maintain platform integrity, efficiency, and user trust.

Joblinker shall not be held liable for any loss, damages, or consequences arising from any reliance placed on platform communications or internal decisions. Users rely on such support entirely at their own risk and with full acknowledgment of these disclaimers.

  1. User Representations and Assumptions of Risk
  2. No Legal Relationship with Joblinker

Users acknowledge and agree that Joblinker is not a party to any contract, agreement, or legal arrangement formed between users via the platform. All engagements, including any exchange of services or payments, are conducted entirely at the users' own risk.

  1. No Warranties or Endorsements by Joblinker

Joblinker makes no express or implied representations, warranties, or guarantees of any kind, including (but not limited to) regarding:

  1. the identity, legitimacy, trustworthiness, or intentions of any user;
  2. the accuracy or truthfulness of any user profile, name, photograph, verification badge, qualifications, reviews, endorsements, or other content;
  3. the legality, safety, quality, or standard of any services offered or received through the platform;
  4. whether any user holds appropriate licences, insurances, or certifications for the services they claim to provide.
  5. Due Diligence and Independent Risk Assessment

All users are solely responsible for conducting their own due diligence, background checks, and risk assessments before engaging with other users. Joblinker does not conduct background checks or verify user representations, unless explicitly stated in writing.

  1. No User Endorsement

The presence, visibility, or activity of any user on the Joblinker platform, including account verification or promotional listings, does not constitute an endorsement, recommendation, or assurance by Joblinker of that user’s suitability, reliability, or lawfulness.

  1. Release of Liability

To the maximum extent permitted by law, users irrevocably release and discharge Joblinker, its related bodies corporate, officers, employees, agents, and contractors from all claims, demands, losses, liabilities, or damages (including consequential or indirect loss) arising from:

  1. reliance on another user’s profile, reviews, conduct, or representations;
  2. any dispute, loss, injury, or harm resulting from interactions or transactions with other users.
  3. DISPUTE RESOLUTION
  4. Informal Negotiations

Before initiating legal proceedings, the Parties agree to first attempt to resolve any dispute informally for a minimum period of thirty (30) days. Negotiations will commence upon written notice from one Party to the other.

  1. Binding Arbitration

If a dispute is not resolved informally, it must be resolved by final and binding arbitration conducted in accordance with the Resolution Institute Arbitration Rules, operating in Sydney, New South Wales.

Number of Arbitrators: One (1)

Seat of Arbitration: Sydney, Australia Language: English

Governing Law: Substantive law of New South Wales, Australia

  1. Restrictions

To the fullest extent permitted by law:

  • Arbitration shall proceed on an individual basis only
  • Class, collective, or representative actions are not permitted
  • No joinder or consolidation of claims is permitted without mutual written consent
  1. Exceptions to Arbitration

The following matters are not subject to informal negotiation or arbitration:

  • Disputes concerning intellectual property rights (e.g., copyright, trademark)
  • Allegations of theft, fraud, piracy, or unauthorised use
  • Applications for injunctive or equitable relief

If this clause is held to be invalid or unenforceable in any respect, the dispute will be resolved exclusively in the courts of New South Wales, Australia, as outlined in Clause 19.

  1. IN-APP DISPUTE SUPPORT AND RESOLUTION

Joblinker provides an in-app support system to assist users in resolving disputes and refund requests in connection with transactions facilitated through the platform. This system is intended to promote efficiency and goodwill but does not constitute legal advice, adjudication, or a formal dispute resolution service.

You acknowledge and agree that:

  • Any assistance, guidance, or outcomes offered by Joblinker (including its employees, support agents, or contractors) are provided solely as a matter of customer service and do not constitute legal determinations, admissions, or guarantees of outcome.
  • No representation is made that Joblinker support agents, staff, or personnel are legally qualified, or that their actions are consistent with legal rights, entitlements, or obligations.
  • By participating in the in-app support process, you voluntarily submit to its outcome for platform purposes only, and accept that such outcome is non-binding for legal purposes.
  • If you do not agree with the outcome or proposed resolution, you may pursue any rights you may have independently under applicable law, directly against the other user, and not against Joblinker.
  • Joblinker is not a party to any transaction or contract between users and bears no responsibility or liability for user conduct, representations, payment, or failure to perform.

Where Joblinker, in its absolute discretion, elects to issue a refund (in part or in full), you agree that:

  • The Stripe processing fee for the transaction and any associated refund is strictly non- refundable under all circumstances.
  • The Joblinker platform fee is non-refundable, except where Joblinker determines, in its sole discretion, to issue a refund on goodwill or exceptional grounds.

Joblinker shall not be liable for any losses, claims, or damages arising from disputes between users, and you release and indemnify Joblinker from all liability in connection with any dispute, refund, or failed transaction.

Users are strongly encouraged to raise concerns promptly and cooperate in good faith to facilitate a timely, respectful, and fair process.

  1. USER VERIFICATION AND ASSUMPTION OF RISK

You acknowledge and agree that Joblinker is a technology platform only and does not guarantee, endorse, or make any representation or warranty regarding the identity, legitimacy, reliability, or conduct of any user.

Without limitation:

  • Joblinker does not verify the identity, background, qualifications, name, contact details, location, or intentions of any user, nor is it under any obligation to do so.
  • Users may use fictitious, incomplete, or misleading information when creating accounts, and you assume all risks associated with interacting with other users, whether online or in person.
  • Joblinker does not conduct criminal history checks, background screening, or employment or identity verification unless explicitly stated.
  • Joblinker does not supervise, direct, or control any user, nor does it guarantee the accuracy or truthfulness of any user profile, posting, communication, or contribution.
  • Joblinker does not endorse, recommend, or vouch for any user, job, task, or service offered through the platform.

You must exercise your own independent judgment and take reasonable precautions when interacting with others through the Services, including when meeting in person or disclosing personal or financial information.

To the fullest extent permitted by law, you release Joblinker from all liability arising from or related to user conduct, impersonation, misrepresentation, fraud, or reliance on inaccurate or incomplete user information.

Platform Role Disclaimer

Joblinker is not a party to any transaction, agreement, contract, or arrangement entered into between users of the platform. We do not act as an agent, representative, broker, employer, or guarantor for any user. Joblinker bears no responsibility or liability whatsoever for:

  • the conduct, performance, or representations of any user,
  • the completion, quality, legality, safety, or accuracy of any task, job, service, or request,
  • the truth or reliability of any information posted, including names, locations, qualifications, or identities,
  • the receipt, handling, or timing of payments between users,
  • or any failure by a user to perform, communicate, or act in good faith.

Joblinker does not supervise, direct, control, or verify users’ actions or engagements and does not provide any warranty, guarantee, or assurance regarding any user, job, or transaction. All interactions are undertaken at your own risk, and users are solely responsible for ensuring the suitability, legitimacy, and outcome of any engagement made via the platform.

  1. CORRECTIONS

The Services may, from time to time, contain typographical errors, inaccuracies, or omissions, including with respect to descriptions, pricing, availability, transaction details, or other content. We reserve the right, but are not obligated, to correct any such errors, inaccuracies, or omissions, and to update or modify the Services or related information at any time, without prior notice.

We do not guarantee the accuracy, completeness, or timeliness of any information posted and disclaim any liability for reliance on such content.

  1. DISCLAIMER

THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SERVICES, INCLUDING ANY RELIANCE ON CONTENT, INTERACTIONS WITH OTHER USERS, OR PARTICIPATION IN TRANSACTIONS FACILITATED VIA THE PLATFORM, IS AT YOUR SOLE RISK.

TO THE FULLEST EXTENT PERMITTED BY LAW, JOBLINKER PTY LTD, ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AFFILIATES, AND LICENSORS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION:

  • WARRANTIES OF MERCHANTABILITY;
  • FITNESS FOR A PARTICULAR PURPOSE OR USE;
  • NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS;
  • ACCURACY, TIMELINESS, COMPLETENESS, OR RELIABILITY OF ANY INFORMATION OR CONTENT MADE AVAILABLE THROUGH THE SERVICES;
  • THAT THE SERVICES, INCLUDING ANY FUNCTIONS OR FEATURES, WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF VIRUSES, MALWARE, OR OTHER HARMFUL COMPONENTS;
  • THAT ANY CONTENT OR INFORMATION PROVIDED BY OTHER USERS IS TRUE, ACCURATE, OR VERIFIED;
  • THAT ANY USER IDENTITIES, NAMES, BUSINESS CREDENTIALS, OR REPRESENTATIONS MADE ON THE PLATFORM ARE AUTHENTIC OR HAVE BEEN INDEPENDENTLY VERIFIED.

WE MAKE NO REPRESENTATION OR WARRANTY REGARDING ANY USER, TASK, PAYMENT, JOB, TRANSACTION, OR OUTCOME THAT MAY OCCUR AS A RESULT OF USING THE SERVICES. JOBLINKER IS NOT RESPONSIBLE FOR, AND EXPRESSLY DISCLAIMS ANY LIABILITY ARISING OUT OF, USER MISCONDUCT, FRAUD, MISREPRESENTATION, UNFULFILLED JOBS OR TASKS, POOR WORKMANSHIP OR ANY DISPUTE BETWEEN USERS.

YOU ACKNOWLEDGE THAT ALL USERS ACT IN THEIR PERSONAL OR COMMERCIAL CAPACITY AND NOT AS AGENTS OR REPRESENTATIVES OF JOBLINKER. WE DO NOT ENDORSE, GUARANTEE, OR ACCEPT ANY RESPONSIBILITY FOR THE BEHAVIOUR, PERFORMANCE, QUALIFICATIONS, OR LEGITIMACY OF ANY USER.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, JOBLINKER DISCLAIMS ANY AND ALL LIABILITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO:

  • YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICES;
  • INTERACTIONS OR TRANSACTIONS WITH OTHER USERS;
  • UNAUTHORISED ACCESS TO YOUR ACCOUNT OR DATA;
  • ANY THIRD-PARTY WEBSITES, LINKS, OR SERVICES ACCESSED THROUGH THE PLATFORM;
  • ANY DECISIONS OR ACTIONS TAKEN BY YOU IN RELIANCE ON ANY CONTENT, SUGGESTIONS, OR COMMUNICATIONS PROVIDED THROUGH THE SERVICES.

YOU SHOULD ALWAYS EXERCISE INDEPENDENT JUDGMENT, DUE DILIGENCE, AND CAUTION WHEN ENGAGING WITH OTHER USERS OR ACTING ON INFORMATION MADE AVAILABLE THROUGH THE SERVICES.

  1. AUSTRALIAN CONSUMER LAW NOTICE

Nothing in these Legal Terms excludes, restricts, or modifies any rights, guarantees, or remedies you may have under the Competition and Consumer Act 2010 (Cth) and other applicable Australian Consumer Laws (ACL) that cannot be lawfully excluded, restricted, or modified. However, to the extent permitted by law, all other warranties and liabilities are excluded.

If you are a “consumer” (as defined under the ACL), you are entitled to certain guarantees in

relation to the supply of services, including that the services will be:

  • provided with due care and skill;
  • reasonably fit for any purpose made known to us; and
  • supplied within a reasonable time (when no time is set).

To the extent permitted by law, Joblinker disclaims all other warranties or guarantees. You acknowledge that Joblinker is a platform that facilitates interactions between users and is not responsible for the performance, suitability, or quality of services or tasks/jobs agreed between users. Joblinker makes no warranties or representations about any user, task, job, or other user-generated content, nor does it guarantee the identity, background, or legitimacy of any user.

  1. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Joblinker Pty Ltd, its affiliates, directors, officers, employees, contractors, agents, service providers, and licensors (collectively, “Indemnified Parties”) from and against any and all claims, demands, actions, liabilities, losses, damages, judgments, settlements, costs, and expenses (including reasonable legal and professional fees) arising out of or relating to:

  1. Your access to or use of the Services;
  2. Your Contributions or any content you submit, post, transmit, or otherwise make available through the Services;
  3. Your breach of these Legal Terms or any applicable law or regulation;
  4. Your violation of any third-party rights, including without limitation intellectual property, confidentiality, privacy, publicity, or contractual rights;
  5. Any misrepresentation made by you;
  6. Any interaction, agreement, or transaction between you and another user (including disputes, job performance, payments, refunds, or reviews);
  7. Any unlawful, negligent, fraudulent, or malicious conduct by you, or by any person accessing the Services using your account or credentials;
  8. Any misuse of the Services or Joblinker platform features, including the in-app dispute resolution process.

We reserve the exclusive right (but not the obligation), at our own expense, to assume the defence and control of any matter otherwise subject to indemnification by you. In such a case, you agree to cooperate fully with us in asserting any available defences.

This indemnity survives termination of your use of the Services.

  1. USER DATA

We maintain certain data that you transmit to the Services for the purpose of operating the Services, as well as data relating to your use of the Services. While we perform routine backups and implement reasonable safeguards, you acknowledge that you are solely responsible for all data, content, and information that you upload, transmit, or otherwise provide through the Services.

You further acknowledge and agree that:

  • We do not guarantee the preservation or availability of any data, and we expressly disclaim any liability for the loss, deletion, disclosure, corruption, or failure to store any user data or content;
  • It is your sole responsibility to maintain independent backups of any data or content you consider important or valuable;
  • We may delete, archive, or otherwise remove inactive or outdated data from our systems at our discretion, and without liability to you;
  • We may retain or disclose your data if required by law or necessary to enforce these Legal Terms, respond to legal process, or protect the rights, property, or safety of Joblinker, its users, or the public.

To the fullest extent permitted by law, we exclude all liability for loss or damage suffered by you or any third party arising from the use of or reliance on any data stored or processed through the Services.

  1. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

By accessing and using the Services, sending us emails, messages, or otherwise communicating with us through electronic means (including through the App), you consent to receive communications from us electronically, including but not limited to agreements, notices, disclosures, and other records (collectively, “Electronic Communications”).

You agree that:

  • All Electronic Communications we provide to you satisfy any legal requirement that such communications be in writing;
  • You waive any rights or requirements under laws or regulations in any jurisdiction which require an original (non-electronic) signature, delivery or retention of non- electronic records, or payments or the granting of credits by means other than electronic methods;
  • You accept the use of electronic signatures, contracts, orders, and other records, and to the electronic delivery of notices, policies, and records of transactions initiated or completed via the Services;
  • Your consent to receive Electronic Communications is ongoing and applies to all interactions and transactions between you and Joblinker.

It is your responsibility to ensure that your contact information is accurate and up to date to receive these communications.

  1. SEVERABILITY

If any provision of these Legal Terms is found to be unlawful, void, or unenforceable for any reason, then that provision shall be deemed severable from the remaining provisions and shall not affect the validity and enforceability of any remaining provisions.

The remaining provisions shall remain in full force and effect, and any unenforceable term shall be interpreted to the maximum extent permissible to give effect to its original intent.

  1. MISCELLANEOUS
  2. Entire Agreement

These Legal Terms, together with our Privacy Policy and any additional policies or legal notices published by us on the Services, constitute the entire and exclusive agreement between you and Joblinker Pty Ltd with respect to your use of the Services, and supersede all prior or contemporaneous understandings, communications, or agreements (whether oral or written).

  1. Assignment

We may assign or transfer our rights and obligations under these Legal Terms at any time without notice or your prior consent. You may not assign or transfer your rights or obligations under these Legal Terms without our prior written consent.

  1. Severability

If any provision of these Legal Terms is found to be unlawful, void, or unenforceable for any reason, that provision shall be deemed severable from these Legal Terms and shall not affect the validity and enforceability of any remaining provisions.

  1. No Agency or Partnership

Nothing in these Legal Terms shall be construed as creating a joint venture, partnership, employment, or agency relationship between you and Joblinker. You agree that you are acting solely as an independent user, and that you have no authority to bind or represent us in any way.

  1. No Contra Proferentem

These Legal Terms shall not be construed against us by reason of their having been drafted by us. You waive any defence you may have based on the electronic form of these Terms and the lack of physical signatures by the parties.

  1. CONTACT US

To resolve complaints or receive more information about the Services, please contact:

JOBLINKER PTY LTD

c/- 147 Union Road,

Ascot Vale VIC 3032 support@joblinker.com.au